Privacy Policy
Effective Date: 01/08/2025
Merch Minds (“we”, “our”, “us”) is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose and safeguard your information when you visit our website merchminds.com, make a purchase, or otherwise interact with us.
1. Information we collect
We may collect the following types of information:
- Personal information:
- Name
- Email address
- Shipping and billing address information
- Phone number
- Payment information (processed via secure third party gateways
- Non-personal information:
- Browser type
- IP address
- Pages visited
- Time spent on the website
2. How we use your information
We use the information we collect to:
● Process and fulfill your orders
● Provide customer support
● Send order confirmations and updates
● Improve our website and customer experience
● Send promotional emails (with your consent)
● Comply with legal obligations
3. Sharing your information
We do not sell your personal information. We may share your data with:
● Payment processors (e.g. Stripe, PayPal)
● Shipping providers (e.g. UPS, FedEx, DPD, DHL, Parcel Force, Royal Mail)
● Service providers who help run our business (e.g. email platforms)
● Legal authorities when required by law
4. Cookies and tracking technologies
We use cookies to improve your browsing experience and analyse site traffic. You can manage cookie preferences through your browser settings.
5. Your rights and choices
Depending on your location, you may have the rights including:
● Access to your personal information
● Request correction or deletion
● Object to processing or request restriction
● Withdraw consent at any time
To exercise your rights, contact us at sales@merchminds.com
6. Data retention
We retain your personal information only as long as necessary for the purposes stated above or as required by law.
7. Security
We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure.
8. Children’s privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
9. International users
If you are accessing our website from outside the UK, please note that your date may be transferred to and processed in your location.
10. Changes to this privacy policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new notice on our website with an updated effective date.
11. Contact us
If you have any questions about this privacy policy or your personal information, please contact us at sales@merchminds.com or in writing to Merch Minds Group Limited T/A Merch Minds, Hunters Hill Farm, Crakehall, Bedale, North Yorkshire DL8 1LA
FOLLOW US
QUICK CONTACT
Hunters Hill Farm, Crakehall, Bedale, North Yorkshire DL8 1LA
QUICK LINKS
HOW TO FIND US
